Integrated Services Offering
- Dedicated Account Management
- Customer Marketing Strategy and Program Development
- Direct Response Production and Agency Services
- Bulk Literature Management Service
- Inquiry Response Fulfillment and Tracking Services
- Customer Database Management Services
- Mail List Management Services
Direct Response Agency Services
- Direct Marketing Strategy
- Business and Consumer Database Identification:
Households, SIC, Residence, Demographic Selects
- Computer List Processing Services:
Zip Correction, Zip+4 Address Standardization, Merge/Purge, NCOA and Enhancement
Direct Response Production Services Offering
- Dedicated Account Management
- Camera and Pre-Press Services
- Web and Sheet Fed
- 4 Color Process Capability
- Full Letter Shop and Mailing Services
- Personalized Mail Preparation
- Ink Jet Addressing
- Cheshire and Pressure Sensitive Addressing
- Laser Personalization
Production Equipment
- Printing/Bindery
Didde Tandem - 4 Color 11"x17", Webcom 700 - 4Color 17 1/2"x22", Heidelberg Sorkz - 2 Color 19"x25",
Multi Envelope Presses - 2 Color 8 1/2"x11", Challenge Multiple Cut Programmable Cutters, Baum A Panel Folding Stations
- Letter Shop
Xerox 4135 Wide Form Laser Printing, Kodak Ektajet High-Volume Ink Jet - Scitex Software System -
Kirk Rudy KR215 Ink Jet Base, Phillipsburg Inserters 2 Station, Phillipsburg Inserters 6 Station,
Pitney Bowes Inserters 4 Station - Hi-Volume, Cheshire Stations (721), Cheshire Stations (539)
Fulfillment Services
- Account Services Team dedicated to deliver integrated fulfillment solutions
- Automated Inventory and Response tracking maximize service to our clients
- Continuous technology enhancement to provide clients innovative enhancements
- Service Level metrics monitors and managed to assure timely response
- Multi-step Quality Control Checks to assure order accuracy
- Standard and Documented Processes provide established quality standards
Bulk Literature Inventory Management Services
- Secured Storage of all Literature or Products
- Bin System Warehouse
- Cycle Counts to Provide on-going Physical Inventory control
- Automated Inventory Management of all Literature
- Automated Under-Stock and Backorder Tracking
- RUSH Order Processing
- Print on Demand Inventory Management
- On-Line Shipping Manifest
- On-Line Inventory Access
- E-Mail/Internet Ordering Access
Inquiry Response and Fulfillment
- Data Capture of All Incoming Responses
- Automated Inquiry Fulfillment and Sales Lead Management
- Personalized Customer Response
- Sales Lead Communications to Sales Organizations
- Marketing Program Analysis and Results Tracking
- Customer Contact Database Management
- Laser Personalized Direct Mail Programs for Sales Support
- In-bound Telemarketing Services
- Caging and Payment Processing
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